Does Juno decide whether a cost is eligible?+
No. Juno matches the documents you supply to the budget lines your agreement names, and reports what each line holds and what it is missing. Whether a cost is eligible under the agreement is a decision your authorised person makes, and Juno takes no position on it.
Does Juno sign or certify the acquittal?+
No. Juno hands a drafted pack to the person authorised to sign it. Where an agreement requires an audited financial acquittal, the audit is a reserved function held by somebody else: the Community Grants Hub, for example, requires a registered company auditor or a member of CPA Australia, the Institute of Public Accountants, or Chartered Accountants Australia and New Zealand, and your own agreement may name its own or a stricter requirement. Juno is none of those, and never signs, certifies or lodges anything.
Does Juno contact the funder or the agency?+
No. Every report, declaration, query and reply to a funder, an agency or a public sector officer is sent by your own people. Juno drafts requests to your staff only, queues them for a named person, and is never presented to a funder as representing you.
Does Juno work on grant applications?+
No. Juno starts after an agreement is signed and the money is committed. Nothing Juno does is aimed at a funding decision or at how an application is received. Work before award sits with Lena, and Skillforce does not act for clients in dealings with government.
Is Juno doing bookkeeping or BAS work?+
No. Juno takes the amounts in your records as your records state them. Determining or advising on the GST treatment of anything, preparing or lodging an activity statement, PAYG and superannuation work, and any dealing with the Commissioner of Taxation are outside the scope with or without an approval.
What about the R&D Tax Incentive?+
Out of scope. Anything sought through the tax system or through an income tax return is excluded, and the R&D Tax Incentive is named so there is no doubt. Juno works on funding administered by a funding agency under an agreement you already hold.
How is Juno different from reporting and analytics administration?+
Kai builds your recurring periodic reports from source-system data and your own templates, answering what the numbers say this period. Juno works from the funding agreement itself, its budget lines, milestone dates and conditions, and from the source documents behind them, answering where the paperwork sits for one grant. Different input, different register; which one holds what is set during onboarding.
How is Juno different from estimating and tender administration?+
Lena works before award: the pricing pack, the submission register and the deadline. Juno starts once an agreement is signed. Nothing Juno does touches winning the funding.
Which grants system does Juno work in?+
Whichever one you already use. The register is a spreadsheet or your existing grants tool, and the documents stay in your own storage. No new system is implied, and Juno never holds a credential for a funder, grants or banking portal.
What happens when a document never arrives?+
The budget line stays on the missing list with the document it is waiting on, who was asked for it and how long it has waited, and the gap appears against the milestone it sits under. Juno drafts the internal request and queues it; a named person checks it and sends it.
How is capacity set?+
The delivery team confirms a range of live grants per week per seat during onboarding, because one agreement with twenty budget lines and quarterly milestones is not the same load as several simple ones. Above that range, the scope narrows or a second seat is considered.
