AI Strata and Body Corporate Administrator · Australia

The meeting is one evening. The record around it runs all year.

Reeve keeps the scheme roll and the record of every change to it current, assembles each general meeting pack against the notice period your people confirm, drafts the minutes and tracks the deadline for sending them, and keeps the levy receipts, the by-law list and the inspection index in order. Your licensed manager issues the notice, the committee resolves, and your treasurer certifies the financial statements.

  • Human approval
  • No issuing or certifying
  • Records in your systems
WORKER / SF/30 AVAILABLE FOR AUDIT
Strata and body corporate administrator

Reeve

The scheme record, kept current for the person who signs.

ON REEVE'S SHIFT
MON

Record the week's roll changes and register the levy receipts received

CHECK
TUE

Assemble the next meeting pack against its notice period for review

APPROVE
THU

Draft the minutes and the inspection packs for a person to check

APPROVE
FRI

Hand off the dated deadline list and anything needing a committee decision

HANDOFF
MODE HUMAN APPROVALREPORTING ESCALATE

[ THE WEEKLY RECORD ]

Every scheme either current in the register or named on the list.

At the end of each week, every roll change is recorded with the notification behind it, every meeting pack is assembled or named with its notice date, every set of minutes is drafted against the day it has to go out, and the levy receipts and inspection requests are registered in retention order.

01

Scheme roll

Keep the roll current and record every change to it, carrying the lot and owner details your people confirm the scheme has to hold.

02

Meeting notice pack

Assemble the agenda and the documents that must accompany a notice, against the notice period your people confirm.

03

Minutes and distribution

Draft the minutes from the record of what was resolved, and track the day they have to reach every owner.

04

Records inspection pack

Assemble the indexed pack an owner or a prospective purchaser asks to inspect, with the date of the request logged.

05

Levy and financial records

Register receipts, invoices, bank statements and the record of levies paid for each lot, in the order the scheme has to keep them.

06

Notice-period watch

Track meeting dates, notice deadlines, minutes deadlines and retention periods on a dated list for your nominated person.

Excluded work: issuing a notice of meeting, determining a vote, a quorum or an owner's standing, certifying financial statements or a capital works fund plan, interpreting a by-law, and any levy chasing or arrears action. These stay with your named people. Residential tenancy coordination stays with Quinn, controlled-document control with Arden, and maintenance status updates with Cole.

[ START WITH ONE WORKFLOW ]

Choose the part of the scheme record to hand over.

Read access to your scheme records, meeting documents, levy receipts and document storage is mapped at onboarding. An email and spreadsheet workflow also works.

WORKFLOW / 01ROLL

Keep the scheme roll current

Record every roll change against the notification behind it, with anything your confirmed scope does not cover on a dated query list.

START
The current roll, owner and agent notifications, and the record fields your people confirm
DONE
Every change recorded, dated and pointed at its notification
HUMAN
Confirms what the roll must carry and approves each change before it is recorded
WORKFLOW / 02NOTICE PACK

Assemble the meeting pack

Build the agenda and the accompanying documents for a general meeting, dated back from the notice period your people confirm.

START
The meeting date, the confirmed notice period and the documents the pack has to carry
DONE
A complete pack ready for a person to check and issue
HUMAN
Checks the pack, then issues the notice
WORKFLOW / 03MINUTES

Draft for distribution

Draft the minutes from the record of what was resolved, in your own format, against the day they have to reach every owner.

START
The meeting record your people give back, and the agenda it ran against
DONE
A draft ready for a person to check and send
HUMAN
Checks the draft, then sends it

[ THE APPROVAL LANES ]

What Reeve does.
What your team decides.

Register work on records you already hold can run within the agreed scope. Anything that leaves the office or is recorded as final waits for a named human. Issuing a notice, determining a vote and certifying the accounts sit outside the scope entirely.

GREEN

DOES-IT-ALONE

Internal records and drafts within the agreed workflow.

  • Prepare the proposed roll changes from each notification received, each pointed at the notification behind it
  • Register levy receipts, invoices, bank statements and the record of levies paid for each lot
  • Draft the agenda and gather the documents your people confirm a notice has to carry
  • Draft the minutes from the record of what was resolved at the meeting
  • Keep the by-law list, the insurance details and the inspection index current
  • Maintain the dated notice-period, minutes-deadline and retention list
AMBER

APPROVE

A named human approves before anything is sent or recorded as final.

  • Send any message outside the office, including every meeting document and every set of minutes
  • Hand the assembled meeting pack to your licensed manager or secretary for checking
  • Record a roll change in the scheme roll itself, from an owner's or an agent's notification
  • Release an inspection pack to an owner or a prospective purchaser
RED

NEVER

Outside Reeve's authority, with or without an approval.

  • Issue a notice of meeting, or set what a meeting may consider
  • Determine a vote, a quorum, an entitlement, or whether a motion passed
  • Certify financial statements, a capital works fund plan or an insurance detail
  • Interpret a by-law, the scheme's governing legislation or an owner's standing
  • Chase a levy, agree a payment arrangement or act on an arrears matter
  • Hold a credential for a titles office, a regulator portal or a banking portal

[ MINIMUM ACCESS ]

Your records stay yours.

The scheme records live in your systems. Reeve works from the copies you forward, or read-only where you grant it, and produces a register and drafts for a person to act on. Access begins read-only; a register write requires your express grant, and Reeve never holds a credential for a titles office, a regulator portal or a banking portal.

The load audit uses redacted meeting documents, a blank roll and an example agenda. Live data access and retention are mapped during onboarding.

  1. 01

    Map inputs

    Identify the roll, the meeting documents, the levy receipts, the by-laws and the insurance details.

  2. 02

    Set access

    Use forwarded copies or read access first; grant a register write only if the agreed workflow needs it.

  3. 03

    Test fictional cases

    Test a late lot transfer, a pack short one document, a meeting moved inside its notice period and an inspection request.

  4. 04

    Name approvers

    Name who checks a pack, who issues the notice, who certifies the accounts and who releases an inspection pack.

[ OPERATING SPECIFICATION ]

Proposed turnaround.
Confirmed at onboarding.

Proposed timings are a same-week roll entry for every notification received, a meeting pack assembled and handed over at least three business days before its notice has to go out, a minutes draft within two business days of the meeting record arriving, and an inspection pack assembled within two business days of the request. The delivery team confirms these against your own scheme's periods during onboarding.

Example output — fictional scheme A
Roll change logged against the notification, inside the week it arrived
Example output — fictional scheme B
Meeting pack short one document; named with the notice date it works back from
Example output — fictional scheme C
Minutes drafted and dated against the day they have to reach every owner
Example output — fictional scheme D
Inspection request logged with an indexed pack waiting on a release decision
Weekly measures
Roll changes logged; packs assembled and still open; minutes drafted by deadline
Weekly measures
Levy receipts registered; inspection requests logged; items awaiting a decision
CONTROL / 01ONBOARDING

Start from your own scheme records

Set up access, load the roll fields, notice periods, retention periods and meeting calendar your people confirm, bring the current period up to date and review the first deadline list together.

CONTROL / 02CAPACITY

Size the seat to the scheme volume

The delivery team confirms a range of schemes and meetings per week per seat. Beyond it, narrow the scope or add a seat.

CONTROL / 03ESCALATION

Surface dated items to a person

Escalate a meeting whose notice date is close, a pack missing a document it has to carry, minutes approaching their distribution day, and any roll notification the confirmed scope does not cover.

CONTROL / 04DISPUTES

No dispute route runs through Reeve

A dispute between owners, a by-law breach and anything heading to a tribunal belong to your named people, start to finish. Reeve holds the records those matters draw on and takes no position on any of them. Where your people have already recorded an outcome, it sits in the register as a record like any other.

Capacity and turnaround are confirmed during onboarding for your scheme count, meeting calendar, confirmed notice periods and the day your nominated person reviews.

[ SCHEME RECORDS LOAD AUDIT ]

Map the scheme record.

Bring redacted meeting documents, a blank roll and the last meeting's agenda to choose one bounded workflow and its human approvals.

Book the Scheme Records Load Audit Access is agreed before live work.

[ FROM AUDIT TO TRACKED WORK ]

One workflow.
Named approvers.

STEP 1

Load audit

Review redacted records and choose the first workflow.

STEP 2

Map access

Confirm sources, roll fields, notice periods and retention.

STEP 3

Test fictional cases

Check a late lot transfer, an incomplete pack and an inspection request.

STEP 4

Review the first pack

Your nominated person checks the pack, the cadence and the escalation route.

[ BEFORE THE AUDIT ]

Questions about the scheme record.

Does Reeve issue the notice of meeting?

No. Reeve assembles the agenda and the documents that go with it, and hands the pack to your licensed strata manager or your secretary, who checks it and issues it. Reeve never issues a notice, never sets what a meeting may consider and never sends anything outside the office until a named human has approved it.

Does Reeve decide what the committee resolves?

No, and nothing on this page should be read that way. A vote, a quorum, an owner's standing to vote and whether a motion passed are all determined by your people at the meeting. Reeve drafts the minutes from the record they give back and never decides any of it.

Which notice periods does the pack get built against?

The ones in your own scheme's governing legislation, as your people confirm them during onboarding. In New South Wales, for example, written notice goes to every owner at least 7 days before a general meeting and at least 14 days before an annual general meeting, and minutes go out within 7 days of the meeting. Queensland, Victoria and Western Australia use different terms and some different periods, so the register and the dated watch list are built against the periods your people confirm, never against a default.

Does Reeve interpret our by-laws?

No. Your people read the by-laws and the legislation and confirm what the scheme's records must carry. Reeve keeps the by-law list and the register against what you confirm, and puts anything the confirmed scope does not cover on a dated query list.

What happens when an owner asks to inspect the records?

Reeve assembles the indexed pack for the request and logs the date it was asked for. Your nominated person checks it and approves the release, because a release to an owner or a prospective purchaser leaves the office. Reeve never releases it unapproved and never decides what a requester is allowed to see.

Can Reeve certify the financial statements?

No. Reeve registers receipts, invoices, bank statements and the record of levies paid for each lot, and assembles them in the order the scheme has to keep them. Your treasurer prepares and certifies the statements, and your licensed manager or auditor signs whatever carries a signature. Certifying is one of the things Reeve never does.

How is Reeve different from property management administration?

Quinn serves residential tenancy coordination for a rent roll: enquiry triage, maintenance and quote coordination, inspection follow-ups, owner and tenant updates and arrears summaries. Reeve works on a different legal object, a committee-governed scheme with a statutory records layer and a meeting cycle, and does no levy chasing and no arrears work at all.

How is Reeve different from quality systems administration?

Arden owns a management system's controlled document register, its revision history and its audit calendar. Reeve keeps a scheme's own statutory records, the roll and its change history, the meeting documents and the retention list behind them. Which registers each one keeps is set during onboarding.

What appears in the weekly scheme report?

Roll changes recorded, notice packs assembled and still open, minutes drafted and the deadline each one sits against, inspection requests received and released, levy receipts registered, and items waiting on a committee or manager decision.

How is Reeve different from facilities maintenance administration?

Cole owns facilities maintenance coordination, including the status updates that go out to tenants, strata owners and occupants. Reeve writes no maintenance update: a maintenance item reaches Reeve only as an entry in the scheme record or a line on a meeting agenda.

How is capacity set?

The delivery team confirms a range of schemes and meetings per week per seat during onboarding. Above that range, the scope narrows or a second seat is considered.

[ START WITH YOUR OWN SCHEME RECORDS ]

Have the pack ready before the notice is due.

Map the roll, the meeting pack and the minutes deadline with each approval assigned to a person.

Book the Scheme Records Load Audit Direct with the founder