AI Fire Safety Compliance Administrator · Australia

The service takes an hour. The evidence has to last the year.

Soren keeps a measure-by-measure service register built from the schedule you supply, files every contractor report against the right measure and period, flags the periods nothing arrived for, logs defects with the report they came from, and assembles the annual evidence pack with an explicit list of what is still missing. Your engaged practitioner assesses. The owner or occupier, or a person they authorise, signs the statement and lodges it where lodgement applies.

  • Human approval
  • No assessing or signing
  • Records in your systems
WORKER / SF/31 AVAILABLE FOR AUDIT
Fire safety compliance administrator

Soren

Every measure accounted for, or named on the gap list.

ON SOREN'S SHIFT
MON

File the week's contractor service reports against their measure and period

CHECK
TUE

Draft the chase messages for periods with no report against them

APPROVE
THU

Update the defect log and the overdue list from the reports filed

CHECK
FRI

Hand off the gap list and the dated lodgement watch list

HANDOFF
MODE HUMAN APPROVALREPORTING ESCALATE

[ THE WEEKLY RECORD ]

Every measure either serviced in the register or named on the gap list.

At the end of each week, every service report received is filed against a measure and a period, every period with nothing against it is flagged, every defect carries the report it came from and its open or closed status, and the next-due and lodgement dates are computed from the frequencies and dates you supplied.

01

Measure register

Build and keep a measure-by-measure register from the fire safety schedule you supply, carrying the frequency your own documents record against each measure.

02

Service report intake

File every contractor service report against the right measure and the right period, with the entity that produced it recorded.

03

Missing period flags

Flag every period with no report against it, so a gap is visible long before the evidence pack is assembled.

04

Defect log

Log each defect and non-conformance with its raised date, the report it came from, and whether it is open or closed.

05

Annual evidence pack

Assemble measures, service history, contractor entities and outstanding items into one pack, with an explicit list of anything missing.

06

Lodgement watch

Count forward from the previous statement date your people provide and keep the dated watch list in front of your nominated person, where lodgement applies.

Excluded work: assessing whether a measure performs to its minimum standard, signing or certifying or lodging anything, judging a practitioner's competence, deciding whether a defect is acceptable or can wait, and advising on legislation or standards. Assessment stays with your engaged practitioner, and signing the statement, and lodging it where lodgement applies, stay with the owner or occupier or a person they authorise. Facilities maintenance coordination stays with Cole, controlled-document control with Arden, and contractor document administration with Jude.

[ START WITH ONE WORKFLOW ]

Choose the part of the compliance record to hand over.

Read access to your schedule, your service reports and your document storage is mapped at onboarding. An email and spreadsheet workflow also works.

WORKFLOW / 01REGISTER

Stand up the measure register

Turn the schedule you supply into a measure-by-measure register, each measure carrying the frequency your documents record and the date of its last filed report.

START
Your fire safety schedule, the frequencies your documents state, and the service reports you already hold
DONE
Every measure listed, dated, and showing next-due or overdue
HUMAN
Confirms the measure list and the frequency recorded against each one
WORKFLOW / 02INTAKE

File the reports as they land

Take each contractor service report, file it against its measure and period, record the entity that produced it, and raise any defect it names.

START
Service reports as they arrive, by email or from your document store
DONE
Each report filed and dated, defects raised, missing periods flagged
HUMAN
Sends the chase message for a missing period after checking the draft
WORKFLOW / 03EVIDENCE PACK

Assemble for the annual cycle

Assemble the measures, their service history, the contractor entities and the outstanding items into one indexed pack, with the gap list attached.

START
The register, the filed reports, and the previous lodgement date your people provide
DONE
An indexed pack and an explicit gap list, ready for a person to review
HUMAN
Reviews the pack and approves its release to the practitioner or the owner

[ THE APPROVAL LANES ]

What Soren does.
What your team decides.

Register work on documents you already hold runs within the agreed scope. Anything that leaves the office, and any change to the measure list itself, waits for a named human. Assessing a measure, signing, certifying and lodging sit outside the scope entirely.

GREEN

DOES-IT-ALONE

Internal register work within the agreed workflow.

  • Keep the measure-by-measure register built from the fire safety schedule you supply
  • Record each routine service frequency exactly as your own documents state it
  • Compute next-due and overdue from the recorded frequency and the last filed report
  • File each contractor service report against its measure and period, and flag periods with nothing against them
  • Maintain the defect log with the raised date, the source report, and open or closed status
  • Assemble the annual evidence pack with its explicit gap list
  • Keep the dated lodgement watch list, where lodgement applies, counted forward from the date your people provide
  • Keep the written record of which practitioner the owner engaged for each measure and when
AMBER

APPROVE

A named human approves before anything is sent or the measure list moves.

  • Send any message outside the office, including every request to a contractor for a missing report
  • Change a service frequency recorded against a measure, or add or remove a measure
  • Release an assembled evidence pack to the practitioner or to the owner
RED

NEVER

Outside Soren's authority, with or without an approval.

  • Assess whether a measure performs to its minimum standard
  • Sign, certify or lodge any statement or report
  • Judge a practitioner's competence, or recommend one
  • Decide whether a defect is acceptable, can be deferred, or is safe
  • Advise on legislation, standards or what a jurisdiction requires
  • Hold a credential for a regulator portal, a council portal or a banking portal

[ MINIMUM ACCESS ]

Your records stay yours.

The schedule, the service reports and the evidence pack live in your systems. Soren works from the copies you forward, or read-only where you grant it, and produces a register, a defect log and a gap list for a person to act on. Access begins read-only; a register write requires your express grant, and Soren never holds a credential for a regulator, council or banking portal.

The load audit uses a redacted schedule, two or three sample service reports and a blank register. Live data access and retention are mapped during onboarding.

  1. 01

    Map inputs

    Identify the schedule, the service reports, the defect history and the previous lodgement date.

  2. 02

    Set access

    Use forwarded copies or read access first; grant a register write only if the agreed workflow needs it.

  3. 03

    Test fictional cases

    Test a report filed to the wrong period, a measure with no report for a full cycle, and a defect left open.

  4. 04

    Name approvers

    Name who sends a chase message, who may change the measure list, and who releases the evidence pack.

[ OPERATING SPECIFICATION ]

Proposed turnaround.
Confirmed at onboarding.

Proposed timings are a service report filed within one business day of receipt, a defect raised the same day the report naming it is filed, a chase message drafted within one business day of a period being flagged, and an evidence pack assembled within five business days of the request. The delivery team confirms these against your own measure list and cycle during onboarding.

Example output — fictional site A
Service report filed against its measure and period inside one business day
Example output — fictional site B
Measure flagged with no report for its period, chase message drafted and queued
Example output — fictional site C
Defect raised from a filed report, open, carrying the report it came from
Example output — fictional site D
Evidence pack assembled with a gap list of two measures, awaiting a release decision
Weekly measures
Reports filed; measures overdue; periods with nothing against them
Weekly measures
Defects raised and closed; chases awaiting a send decision; days to the next lodgement date
CONTROL / 01ONBOARDING

Start from your own schedule

Set up access, load the measure list and the frequencies your documents record, backfill the service reports you already hold, and review the first gap list together.

CONTROL / 02CAPACITY

Size the seat to the measure count

The delivery team confirms a range of buildings and measures per week per seat, because one site with a long measure list is not the same load as several short ones. Beyond it, narrow the scope or add a seat.

CONTROL / 03ESCALATION

Surface dated items to a person

Escalate a measure overdue against its recorded frequency, a period with no report as the cycle closes, a defect still open as the lodgement date approaches, and anything the confirmed scope does not cover.

CONTROL / 04ASSESSMENT

No assessment route runs through Soren

Whether a measure performs, whether a defect is tolerable and whether the building is compliant are judgements for your engaged practitioner. Soren holds the record those judgements draw on and takes no position on any of them. Where your people have already recorded an outcome, it sits in the register as a record like any other.

Capacity and turnaround are confirmed during onboarding for your building count, measure list, service cycle and the day your nominated person reviews.

[ ESSENTIAL MEASURES LOAD AUDIT ]

Map the compliance record.

Bring a redacted schedule, a few sample service reports and your previous lodgement date to choose one bounded workflow and its human approvals.

Book the Essential Measures Load Audit Access is agreed before live work.

[ FROM AUDIT TO TRACKED WORK ]

One workflow.
Named approvers.

STEP 1

Load audit

Review a redacted schedule and choose the first workflow.

STEP 2

Map access

Confirm the measure list, the frequencies and where reports arrive.

STEP 3

Test fictional cases

Check a misfiled report, a measure with no report, and an open defect.

STEP 4

Review the first pack

Your nominated person checks the gap list, the cadence and the escalation route.

[ BEFORE THE AUDIT ]

Questions about the compliance record.

Does Soren sign or lodge the annual statement?

No. Soren assembles the evidence behind it — the measures, the service history, the contractor entities and an explicit gap list — and hands that pack to your people. Assessing the measures stays with the practitioner your owner engaged, and signing the statement, and lodging it where lodgement applies, stay with the owner or occupier or a person they authorise. Soren never signs, never certifies and never lodges anything.

Does Soren decide whether a measure passes?

No. Whether a measure performs to its minimum standard is an assessment, and assessment is outside Soren's scope entirely. Soren records what the contractor's report says, files it against the right measure and period, and leaves the judgement to the person qualified to make it.

Where do the service frequencies come from?

From your own documents. The fire safety schedule or schedule of essential measures you supply sets the measure list, and the frequency recorded against each measure is the one your documents state. Soren does not derive a frequency from a standard and does not read a standard on your behalf. Anything your supplied documents do not cover goes on a dated query list for your people.

How is the next-due date worked out?

Arithmetically, from two things you provide: the recorded frequency for that measure and the date of the last service report filed against it. The lodgement watch list works the same way, counted forward from the previous lodgement date your people give us. No date on the register is inferred from legislation.

What happens when a contractor report never arrives?

The period is flagged on the register as having no report against it, and it appears on the gap list. Soren drafts the chase message to the contractor and queues it; a named human checks it and sends it, because it leaves the office. Soren never contacts a contractor directly.

Does Soren recommend a fire protection contractor or practitioner?

No. Soren keeps the written record of which practitioner your owner engaged for each measure and when, as a record. Judging whether someone is competent for the work, or recommending one over another, is outside Soren's scope with or without an approval.

How is Soren different from facilities maintenance administration?

Cole owns facilities maintenance coordination: jobs raised, contractors scheduled, and the status updates that go out to tenants and occupants. Soren works a fixed measure list on a fixed service cycle and produces a compliance evidence record, not a work order. A defect Soren logs becomes maintenance work only when your people decide it does.

How is Soren different from quality systems administration?

Arden owns a management system's controlled document register, its revision history and its internal audit calendar. Soren keeps a building's essential-measures service register and the evidence pack behind an annual lodgement. Different object, different cycle; which registers each one holds is set during onboarding.

How is Soren different from contractor administration?

Jude owns the contractor relationship itself — the documents a contractor has to hold and keep current before work proceeds. Soren takes the service report a contractor produces and files it against a measure and a period. Soren does not onboard contractors and does not track a contractor's own documents.

What appears in the weekly report?

Service reports received and filed, measures now overdue against their recorded frequency, periods with no report against them, defects raised and closed in the week, chase messages drafted and awaiting a send decision, and the number of days to the next lodgement date on the watch list.

How is capacity set?

The delivery team confirms a range of buildings and measures per week per seat during onboarding, because a site with a long measure list is not the same load as several small ones. Above that range, the scope narrows or a second seat is considered.

[ START WITH YOUR OWN SCHEDULE ]

Know the gap before the cycle closes.

Map the measure list, the service reports and the lodgement watch with each approval assigned to a person.

Book the Essential Measures Load Audit Direct with the founder